EXPLANATORY STATEMENT
This Privacy Policy is based on Article 13 of the General Data Protection Regulation and contains the rights and obligations of the company with regard to the external persons whose personal data it processes mainly in the context of online sales and marketing of goods and services.
MODEL
This Privacy Policy regulates the processing of your personal data by the responsible party: [WASSERIJ CAILLIAU BVBA - Rozendaalstraat 117c, Zone E8, 8900 Ypres +32 57 300 424, info@wasserijcailliau.be] (hereinafter: the COMPANY). We ask you to read this Privacy Policy carefully as it contains essential information about how and for which purposes your personal data are processed. By providing your personal data on the website www.wasserijcailliau.be, you declare to have taken note of this Privacy Policy and also expressly agree to it, as well as to the processing itself.
Article1 – General
1.1. The COMPANY complies with the 'Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data', as amended by the Act of 11 December 1998 as well as the anti-spam provisions of Book XII of the Belgian Economic Law Code regarding the 'law of the electronic economy'.
1.2. The COMPANY also complies with European Regulation 2016/679 of 27 April 2016 on the protection of personal data by means of the current Privacy Policy.
1.3. The person responsible for the processing of your personal data is the COMPANY. A declaration was made to the Commission for the Protection of Privacy with regard to the processing of your personal data.
Article 2 – Personal data
2.1. Personal data that you share with us:
Category 1, without registration: your IP address;
Category 2: when registering: when subscribing to our newsletter: your email address;
Category 3: via cookies;
Category 4: your address details as a result of placing an order.
2.2. The COMPANY may collect data from you (personal data) in various ways: through the use of cookies (see below); during your registration and use of the website;
2.3. The website also uses cookies that collect a number of personal details. For the guidelines regarding the use of cookies, see Article 9.
Article 3 – Purposes of the processing
3.1. For general purposes:
The COMPANY will only use the personal data collected from you for the following purposes:
Category 1: providing and improving this website and including personal data in anonymous statistics, from which the identity of specific persons or companies cannot be determined, with as legal basis the legitimate interests of the COMPANY to continuously improve its website and services;
Category 2: sending you direct marketing, newsletters, promotions and promotions, with as legal basis your explicit, prior consent;
Category 3: cookies, with as legal basis your explicit, prior consent;
Category 4: the delivery and invoicing of products ordered by you, with as legal basis the provision of a service requested by you.
You are not obliged to disclose your personal data, but you understand that the provision of certain services becomes impossible if you refuse the processing.
3.2. Direct marketing:
The personal details will also be used for direct marketing, provided you have given your additional explicit consent for this purpose ('opt-in').
If you are already included in our mailing list for receiving marketing material in paper and/or electronic form, the COMPANY may use your data for sending marketing and other material relating to the COMPANY, its products and/or services. The COMPANY may use the information you provide to update documents held by the COMPANY.
This permission can be withdrawn at any time, without reason and free of charge by, for example, clicking on the unsubscribe link provided for this purpose and located below every promotional email message.
3.3. Transfer to third parties:
In the event of full or partial reorganization or transfer of activities of the COMPANY, whereby it reorganizes, transfers, ceases or if the COMPANY goes bankrupt, this may mean that all personal data are transferred to new entities or third parties which fully or partially perform the business activities of the COMPANY.
The COMPANY will make reasonable efforts to inform you in advance of the fact that the COMPANY is disclosing your information to said third party, but you also acknowledge that this is not technically or commercially feasible under all circumstances.
The COMPANY will not sell, rent, distribute or otherwise make your personal data available to third parties, except as described above or with your prior consent.
3.4. Legal requirements:
In rare cases, the COMPANY may need to disclose your personal data pursuant to a court order or to comply with other mandatory laws or regulations. The COMPANY will make reasonable efforts to inform you in advance, unless this is subject to legal restrictions.
Article 4 – Duration of processing
The personal data will be stored and processed by us for a period that is necessary according to the purposes of the processing and according to the contractual relationship between the COMPANY and you.
Article 5 – Your rights
5.1. Right of access and inspection:
You have the right to inspect your personal data free of charge at any time, as well as the use we make of your personal data.
5.2. Right of correction, deletion and restriction:
You are free to choose whether or not to share your personal data with the COMPANY. In addition, you always have the right to request us to correct, supplement or delete your personal data. You acknowledge that the refusal to provide or a request to delete your personal data, means that it will not be possible to deliver certain services and products.
You may also request that the processing of your personal data be restricted.
5.3. Right to object:
You also have the right to object to the processing of your personal data for serious and legitimate reasons.
In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case, you do not have to give reasons.
5.4. Right of free data transfer:
You have the right to obtain and/or transfer your personal data processed by us in a structured, easily accessible and machine-readable form to other responsible parties.
5.5. Right to withdraw consent:
To the extent that the processing is based on your prior consent, you have the right to withdraw such consent.
5.6. Exercising your rights:
You can exercise your rights by contacting us for this purpose, either by e-mail to info@wasserijcailliau.be, by post to the COMPANY [WASSERIJ CAILLIAU BVBA - Rozendaalstraat 117c, Zone E8, 8900 Ypres] or by using the 'Contact us' section on our website, provided that a copy of your identity card is enclosed.
5.7. Automatic decisions and profiling:
The processing of your personal data does not include profiling, nor will you be subjected to automated decisions by us.
5.8. Right to lodge a complaint:
You have the right to lodge a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy, Rue de la Presse 35 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: commission@privacycommission.be.
This does not affect the right to a civil court proceedings.
If you suffer damage as a result of the processing of your personal data, you can file a claim for compensation for damages.
Article 6 – Security and confidentiality
6.1. We have developed security measures that have been adjusted at a technical and organizational level to prevent the destruction, loss, falsification, modification, unauthorized access or the erroneous notification to third parties of personal data collected, as well as any other unauthorized processing of these data.
6.2. Under no circumstances can the COMPANY be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data.
6.3. You must comply with the security regulations at all times, including by preventing any unauthorized access to your login and code. You are therefore solely responsible for the confidentiality and the use that is made from the website of your computer, IP-address and identification data.
Article 7 – Third party access
7.1. In order to be able to process your personal data, we grant our employees access to your personal data.
7.2. We guarantee a similar level of protection by making contractual obligations enforceable against these employees and appointees, which are similar to this Privacy Policy.
Article 8 – Declaration Privacy Commission
For this processing of personal data, a declaration will be made to the Commission for the Protection of Privacy. You can contact this Commission at any time at the following addresses:
Commission for the Protection of Privacy
Rue de la Presse 35
1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 4835
commission@privacycommission.be
Article 9 – Cookies
9.1. What are cookies?
A ‘cookie’ is a small file sent by the COMPANY’s server and placed on your computer’s hard drive. The information stored on these cookies can only be read by us and only for the duration of your visit to the website.
9.2. Why do we use cookies?
Our website uses cookies and similar technologies to distinguish your preferences from those of other users of our website. This helps us to provide you with a better user experience when you browse our website and also allows us to optimize our website.
As a result of recent legislative changes, all websites targeting certain parts of the European Union will be required to obtain your consent for the use or storage of cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and comprehensive information about the cookies that we use and their purpose.
9.3. Types of cookies:
Although there are different types of cookies in terms of functionality, origin or storage time, the legislation primarily makes a distinction between functional or technically necessary cookies on the one hand and all other cookies on the other.
Our website uses only the following cookies:
- cookie for a commercial pop-up on the first visit to the website
- cookie for the cookie notification on the first visit to the website
For cookies placed by third parties (including Google Analytics), we would like to refer you to the statements made by these parties on their respective websites. Please note that we have no influence whatsoever on the content of these statements, nor on the content of the cookies of these third parties: Google Analytics cookies.
9.4. Your consent:
When you first visit our website, you will be asked to accept our cookies.
You can refuse or block cookies by changing the configuration parameters of your navigation system. However, disabling cookies completely may mean that you cannot use certain functionalities of the website.
If you have any further questions or comments regarding the processing of your personal data, please feel free to contact us, either by e-mail to info@wasserijcailliau.be, by post to the COMPANY (WASSERIJ CAILLIAU BVBA - Rozendaalstraat 117c, Zone E8, 8900 Ypres), or by using the 'Contact' section on the website.
